Tavus experienced a minor incident on January 15, 2026 affecting Conversational Video Interface, lasting 1h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Conversational Video Interface
Update timeline
- identified Jan 15, 2026, 07:24 AM UTC
A GPU provider is encountering an issue causing for some conversations to not properly initiate. We are shifting traffic away from this provider
- monitoring Jan 15, 2026, 07:41 AM UTC
All traffic has been diverted from this provider, and our team is continuing to monitor the situation.
- resolved Jan 15, 2026, 08:26 AM UTC
This incident has been resolved.