- Detected by Pingoru
- Feb 12, 2026, 06:38 PM UTC
- Resolved
- Feb 12, 2026, 07:53 PM UTC
- Duration
- 1h 15m
Affected: Global payments
Timeline · 2 updates
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investigating Feb 12, 2026, 06:38 PM UTC
We’re currently investigating elevated error rates and response times with Visa EU payments. We’ll post an update soon.
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resolved Feb 12, 2026, 07:53 PM UTC
From 17:49 – 19:45 UTC, we saw elevated error rates and response times with Visa EU payments due to an issue experienced by an upstream partner. This is now resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 05, 2026, 10:07 AM UTC
- Resolved
- Feb 05, 2026, 10:07 AM UTC
- Duration
- —
Affected: Acquirers and payment methods
Timeline · 1 update
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resolved Feb 05, 2026, 10:07 AM UTC
Between 09:09 UTC and 09:57 UTC we observed elevated failures for 3DS transactions on Commonwealth Bank of Australia issued cards. This issue was external to Stripe and is now resolved.
Read the full incident report →
- Detected by Pingoru
- Jan 26, 2026, 11:25 PM UTC
- Resolved
- Jan 26, 2026, 11:32 PM UTC
- Duration
- 7m
Affected: Stripe core components
Timeline · 2 updates
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investigating Jan 26, 2026, 11:25 PM UTC
We're currently investigating an issue starting at 22:58 UTC, wherein support.stripe.com is not loading and users are seeing 'service not found' on the page. You can still contact Stripe support by using the Stripe Dashboard help icon. We'll post an update as soon as the issue is resolved.
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resolved Jan 26, 2026, 11:32 PM UTC
There was an issue between 22:58 to 23:29 UTC, wherein support.stripe.com was not loading and users were seeing 'service not found' on the page. The issue is now resolved.
Read the full incident report →
- Detected by Pingoru
- Dec 16, 2025, 07:33 PM UTC
- Resolved
- Dec 16, 2025, 07:50 PM UTC
- Duration
- 17m
Affected: Stripe core components
Timeline · 2 updates
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investigating Dec 16, 2025, 07:33 PM UTC
As of 18:40 UTC, we’ve seen elevated errors on attempts to load the Express Dashboard. Other Dashboard pages are not impacted by this issue. We’re continuing to investigate and will post further updates as soon as possible.
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resolved Dec 16, 2025, 07:50 PM UTC
From 18:40 to 19:35 UTC on December 16th, we observed elevated errors on attempts to load the Express Dashboard. Other Dashboard pages were not impacted by this issue. The issue is now resolved.
Read the full incident report →
- Detected by Pingoru
- Nov 25, 2025, 04:49 PM UTC
- Resolved
- Nov 25, 2025, 05:05 PM UTC
- Duration
- 16m
Affected: Stripe core components
Timeline · 2 updates
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investigating Nov 25, 2025, 04:05 PM UTC
We're currently investigating a full service disruption with a downstream provider that began at 14:32 UTC. This has resulted in Live Chat support unavailability impacting both Chat and Request a Callback features. Requests to our other support channels are unaffected. This issue is external to Stripe and we are actively monitoring the situation and will provide updates as more information becomes available.
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resolved Nov 25, 2025, 04:49 PM UTC
From 14:32 - 17:04 UTC, we saw a full service disruption with a downstream provider that impacted Stripe's Live Chat and Request a Callback functionality. The service provider has recovered and services have been restored. The issue was external to Stripe and is now resolved.
Read the full incident report →
- Detected by Pingoru
- Nov 18, 2025, 12:03 PM UTC
- Resolved
- Nov 18, 2025, 02:53 PM UTC
- Duration
- 2h 49m
Affected: Acquirers and payment methods
Timeline · 3 updates
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investigating Nov 18, 2025, 12:03 PM UTC
As of 11:35 UTC, we've seen elevated errors on PayPal, Alma, FPX and Payto payments. We're continuing to investigate and will post further updates.
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monitoring Nov 18, 2025, 01:38 PM UTC
From 11:35 UTC to 12:08 UTC Paypal, Alma, FPX and Payto had brief periods of unavailability due to a widespread outage external to Stripe. As a result, users experienced elevated errors when using these payment methods. These issues appear to be resolved. We’re continuing to validate that this issue is fully resolved.
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resolved Nov 18, 2025, 02:53 PM UTC
From 11:35 UTC to 12:08 UTC Paypal, Alma, FPX and Payto had brief periods of unavailability due to a widespread outage external to Stripe which is now resolved.
Read the full incident report →
- Detected by Pingoru
- Nov 10, 2025, 11:41 AM UTC
- Resolved
- Nov 10, 2025, 11:41 AM UTC
- Duration
- —
Affected: Acquirers and payment methods
Timeline · 1 update
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resolved Nov 10, 2025, 11:41 AM UTC
From 11:00 - 11:40 UTC, we saw elevated errors with the iDeal payment method. The issue was external to Stripe and is now resolved.
Read the full incident report →
- Detected by Pingoru
- Nov 06, 2025, 04:28 PM UTC
- Resolved
- Nov 06, 2025, 04:28 PM UTC
- Duration
- —
Affected: Stripe core components
Timeline · 1 update
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resolved Nov 06, 2025, 04:28 PM UTC
From 14:23 UTC - 16:02 UTC on November 6th, we saw an increase in errors and latency for report and chart generation on the Dashboard. This issue is now resolved.
Read the full incident report →
- Detected by Pingoru
- Nov 04, 2025, 09:34 PM UTC
- Resolved
- Nov 04, 2025, 11:49 PM UTC
- Duration
- 2h 14m
Affected: Acquirers and payment methods
Timeline · 2 updates
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investigating Nov 04, 2025, 09:34 PM UTC
We're currently investigating elevated errors on Blik payments. We'll post an update soon.
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resolved Nov 04, 2025, 11:49 PM UTC
From 20:40–21:15 UTC, we saw elevated errors on Blik payments. This is now resolved.
Read the full incident report →
- Detected by Pingoru
- Nov 01, 2025, 07:58 AM UTC
- Resolved
- Nov 01, 2025, 10:24 AM UTC
- Duration
- 2h 26m
Affected: Acquirers and payment methods
Timeline · 2 updates
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investigating Nov 01, 2025, 07:58 AM UTC
We're currently investigating a service disruption of the Blik payment method that began at 07:28 UTC. This issue is external to Stripe and is causing increased error rates for transactions processed through the Blik payment method. We are actively monitoring the situation and will provide updates as more information becomes available.
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resolved Nov 01, 2025, 10:24 AM UTC
From 07:28 - 09:52 UTC there was a disruption with the Blik payment method causing increased error rates for Blik transactions. The issue was external to Stripe and is now resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 20, 2025, 02:27 PM UTC
- Resolved
- Oct 20, 2025, 11:00 PM UTC
- Duration
- 8h 33m
Affected: Stripe core components
Timeline · 2 updates
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monitoring Oct 20, 2025, 02:27 PM UTC
As a result of elevated error rates impacting our live support channels, we have disabled them. Our Email channels remain unaffected by this issue. We are actively monitoring the issue and will provide more information as it becomes available. This issue is external to Stripe.
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resolved Oct 20, 2025, 11:00 PM UTC
From 07:45 to 22:32 UTC, we disabled live support channels as a result of a widespread outage external to Stripe. Our Email channels remained unaffected by this issue. The issue is now resolved and all channels are operational.
Read the full incident report →
- Detected by Pingoru
- Oct 20, 2025, 09:52 AM UTC
- Resolved
- Oct 20, 2025, 09:52 AM UTC
- Duration
- —
Affected: Stripe API
Timeline · 3 updates
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investigating Oct 20, 2025, 08:08 AM UTC
We experiencing elevated API errors that appear related to a widespread internet outage.
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identified Oct 20, 2025, 09:17 AM UTC
At 6:45 UTC, we observed elevated API errors likely related to a widespread internet outage affecting Affirm, Klarna, and Amazon Pay. This outage is also causing delays in responding to support requests via phone and chat. We recommend submitting a support ticket via email. As a result, Affirm, Klarna, and Amazon Pay have been temporarily disabled in our Checkout and Elements surfaces. API users leveraging these payment methods may still experience errors. The cause of this issue is external to Stripe.
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resolved Oct 20, 2025, 09:52 AM UTC
From 6:45 UTC to 9:41 UTC, Affirm, Klarna, and Amazon Pay had brief periods of unavailability due to a widespread outage external to Stripe. As a result, users experienced elevated '500' errors when using these payment methods. These issues appear to be resolved, and the impacted payment methods are now enabled on all surfaces.
Read the full incident report →
- Detected by Pingoru
- Oct 20, 2025, 03:16 AM UTC
- Resolved
- Oct 20, 2025, 07:04 AM UTC
- Duration
- 3h 48m
Affected: Acquirers and payment methods
Timeline · 4 updates
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investigating Oct 20, 2025, 03:16 AM UTC
We're investigating elevated errors for Afterpay and Clearpay payments.
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identified Oct 20, 2025, 04:15 AM UTC
We continue to see elevated errors for Afterpay and Clearpay payments. At this time, the issue appears external to Stripe. We are in communication with the payment method provider as they work on a fix.
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monitoring Oct 20, 2025, 05:41 AM UTC
We are seeing recovery for Afterpay and Clearpay payments. The payment method provider has let us know they have fixed the issue for most regions. We are monitoring to ensure a full return to normal service levels.
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resolved Oct 20, 2025, 07:04 AM UTC
From 02:34 UTC until 05:30 UTC and also from 06:11 until 06:23 UTC on 2025-10-20, we observed Elevated Afterpay and Clearpay errors. The issue was external to Stripe and is now resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 16, 2025, 03:36 PM UTC
- Resolved
- Oct 16, 2025, 05:19 PM UTC
- Duration
- 1h 43m
Affected: Acquirers and payment methods
Timeline · 3 updates
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investigating Oct 16, 2025, 03:36 PM UTC
As of 15:28 UTC, we've seen elevated errors on PayPal payments. We're continuing to investigate and will post further updates.
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investigating Oct 16, 2025, 03:42 PM UTC
We are continuing to investigate this issue.
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resolved Oct 16, 2025, 05:19 PM UTC
From 15:28 – 16:26 UTC, we saw elevated errors on PayPal payments. This is now resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 15, 2025, 04:22 PM UTC
- Resolved
- Oct 16, 2025, 01:32 AM UTC
- Duration
- 9h 9m
Timeline · 2 updates
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investigating Oct 15, 2025, 04:22 PM UTC
We are monitoring a settlement delay affecting some Mastercard transactions since October 15, 00:15 UTC. This is a global issue under active investigation by Mastercard, and we are working closely with them to resolve it. Stripe Payouts are currently not delayed or impacted. No action is required from our users. We will share an update as soon as we have more information from Mastercard.
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resolved Oct 16, 2025, 01:32 AM UTC
From 23:10 on 14 October to 18:17 on 15 October UTC, Mastercard experienced an incident impacting global settlements. This is now resolved. Stripe immediately took action to protect normal operations for users. As a result, there was no delay or impact to payouts.
Read the full incident report →
- Detected by Pingoru
- Sep 26, 2025, 07:11 AM UTC
- Resolved
- Sep 26, 2025, 08:53 AM UTC
- Duration
- 1h 41m
Affected: Acquirers and payment methods
Timeline · 2 updates
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investigating Sep 26, 2025, 07:11 AM UTC
As of 04:50 UTC, we’ve seen elevated error rates with Discover and Diners Club payments. This issue is external to Stripe.
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resolved Sep 26, 2025, 08:53 AM UTC
Between 04:50 and 07:44 UTC, we saw elevated error rates with Discover and Diners Club payments. The issue was external to Stripe and is now resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 25, 2025, 04:54 PM UTC
- Resolved
- Sep 29, 2025, 09:23 PM UTC
- Duration
- 4d 4h
Affected: Acquirers and payment methods
Timeline · 5 updates
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investigating Sep 25, 2025, 04:54 PM UTC
Stripe is seeing elevated card authorization errors related to an issuing bank in France which is impacting some VISA transactions. This issue is external to Stripe.
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identified Sep 25, 2025, 11:32 PM UTC
We’re continuing to see elevated card authorization errors related to an issuing bank in France. We’ve identified the cause, and are in communication with our partners for further updates.
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identified Sep 26, 2025, 06:37 AM UTC
We continue to see elevated card authorization errors related to an issuing bank in France. We are in communication with our partners for further updates.
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identified Sep 26, 2025, 07:05 PM UTC
We are still seeing elevated card authorization errors related to an issuing bank in France which is impacting some Visa transactions. There are still no issues with Stripe systems at this time. We're continuing to monitor and will post an update as soon as the issue is resolved.
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resolved Sep 29, 2025, 09:23 PM UTC
Between September 17th and September 29th, we saw elevated card authorization errors related to an issuing bank in France which impacted some Visa transactions. Visa has confirmed resolution, card authorization errors have subsided, and there are no current disruptions to Visa transactions. Throughout this period, Stripe's systems remained healthy.
Read the full incident report →
- Detected by Pingoru
- Sep 19, 2025, 09:06 AM UTC
- Resolved
- Sep 19, 2025, 11:15 AM UTC
- Duration
- 2h 9m
Affected: Stripe APIStripe core components
Timeline · 2 updates
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investigating Sep 19, 2025, 09:06 AM UTC
We're currently investigating the decline in success rates resulting in 500 errors across multiple services and dashboards. Users are experiencing issues while accessing various interfaces. We're continuing to investigate and will post further updates at regular intervals.
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resolved Sep 19, 2025, 11:15 AM UTC
From 08:06 to 10:59 UTC, we saw a decline in success rates that resulted in 500 errors affecting dashboard availability across multiple services. Users were experiencing issues when accessing the dashboard interfaces. This has now been resolved. Please note that there were no API issues; the problems were specific to the dashboard.
Read the full incident report →