Taskade incident

Elevated card declines for some users in Mexico

Taskade experienced a notice incident on June 11, 2026 affecting Acquirers and payment methods, lasting 11m. The incident has been resolved; the full update timeline is below.

Started: Jun 11, 2026, 05:05 AM UTC
Resolved: Jun 11, 2026, 05:16 AM UTC
Duration: 11m
Detected by Pingoru: Jun 11, 2026, 05:05 AM UTC

Affected components

Acquirers and payment methods

Update timeline

investigating Jun 11, 2026, 05:05 AM UTC

As of 04:16 UTC, some card transactions in Mexico are experiencing elevated declines due to an issuing bank being temporarily unavailable. We're in touch with the card network and will post an update as soon as they become available.
resolved Jun 11, 2026, 05:16 AM UTC

From 04:16 - 05:00 UTC, some card transactions in Mexico experienced elevated declines due to an issuing bank being temporarily unavailable. This is now resolved.