Taskade incident

Elevated card declines for some users in Mexico

Notice Resolved View vendor source →

Taskade experienced a notice incident on August 29, 2026 affecting Acquirers and payment methods, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Aug 29, 2026, 06:45 AM UTC
Resolved
Aug 29, 2026, 07:33 AM UTC
Duration
48m
Detected by Pingoru
Aug 29, 2026, 06:45 AM UTC

Affected components

Acquirers and payment methods

Update timeline

  1. investigating Aug 29, 2026, 06:45 AM UTC

    As of 05:15 UTC, some card transactions in Mexico are experiencing elevated declines due to an issuing bank being temporarily unavailable. We're in touch with the card network and will post an update as soon as they become available.

  2. resolved Aug 29, 2026, 07:33 AM UTC

    Between 05:15 – 07:06 UTC, we saw elevated declines with some card transactions in Mexico due to an issuing bank being temporarily unavailable. This is now resolved.