Taskade incident

Elevated card declines for some users in Mexico

Notice Resolved View vendor source →

Taskade experienced a notice incident on June 10, 2026 affecting Acquirers and payment methods, lasting 2h 23m. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2026, 05:17 AM UTC
Resolved
Jun 10, 2026, 07:41 AM UTC
Duration
2h 23m
Detected by Pingoru
Jun 10, 2026, 05:17 AM UTC

Affected components

Acquirers and payment methods

Update timeline

  1. investigating Jun 10, 2026, 05:17 AM UTC

    As of 04:16 UTC, some card transactions in Mexico are experiencing elevated declines due to an issuing bank being temporarily unavailable. We're closely monitoring the issue and will post an update once we have observed recovery.

  2. resolved Jun 10, 2026, 07:41 AM UTC

    Between 04:16 – 07:06 UTC, we saw elevated declines with some card transactions in Mexico due to an issuing bank being temporarily unavailable. This is now resolved.