TankLogix experienced a minor incident on January 24, 2026 affecting SMS Notifications and Phone Notifications and 1 more component, lasting 8h 22m. The incident has been resolved; the full update timeline is below.
Affected components
SMS NotificationsPhone NotificationsPush NotificationsEmail Notifications
Update timeline
- identified Jan 24, 2026, 03:25 PM UTC
Due to the high number of alarms caused by the winter storm, we are seeing some delays in alarm notification delivery.
- identified Jan 24, 2026, 07:05 PM UTC
We implemented a potential fix for the alarm delays and are restarting the main service for it to take effect
- identified Jan 24, 2026, 07:18 PM UTC
The restart is taking longer than usual, but should be up in a few minutes. Thank you for your patience.
- identified Jan 24, 2026, 07:27 PM UTC
The main service has been restored
- monitoring Jan 24, 2026, 08:05 PM UTC
The fix is working well, and alarms should be caught up. We will continue to monitor the situation closely.
- resolved Jan 24, 2026, 11:47 PM UTC
This incident has been resolved.