Tango Card experienced a minor incident on September 3, 2024 affecting Rewards Genius - Production, lasting 12m. The incident has been resolved; the full update timeline is below.
Affected components
Rewards Genius - Production
Update timeline
- investigating Sep 03, 2024, 10:55 PM UTC
We are currently investigating an issue with Bulk Orders. Tango teams are actively investigating and working to resolve this.
- identified Sep 03, 2024, 11:04 PM UTC
Tango Teams have identified the problem and we have deployed the solution. We will continue to monitor the behavior.
- identified Sep 03, 2024, 11:05 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Sep 03, 2024, 11:08 PM UTC
The problem has been resolved in the Prod environment and we are closing this incident.
- resolved Sep 03, 2024, 11:08 PM UTC
This incident has been resolved.