Tango Card incident

Intermittent latency across products

Minor Resolved View vendor source →

Tango Card experienced a minor incident on November 13, 2024 affecting RaaS API v2 - Production and Reward Link - Production and 1 more component, lasting 1h 42m. The incident has been resolved; the full update timeline is below.

Started
Nov 13, 2024, 01:01 AM UTC
Resolved
Nov 13, 2024, 02:43 AM UTC
Duration
1h 42m
Detected by Pingoru
Nov 13, 2024, 01:01 AM UTC

Affected components

RaaS API v2 - ProductionReward Link - ProductionRewards Genius - ProductionLanding Page

Update timeline

  1. investigating Nov 13, 2024, 01:01 AM UTC

    We are currently investigating some intermittent latency across Tango products.

  2. resolved Nov 13, 2024, 02:43 AM UTC

    Errors have resolved and systems are back to normal. We will continue monitoring.