Tango Card experienced a major incident on May 21, 2025 affecting Rewards Genius - Production, lasting 1h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Rewards Genius - Production
Update timeline
- monitoring May 21, 2025, 08:07 PM UTC
Tango systems experienced issues and errors over the past 4 hours (9 AM PST - 1 PM PST) where Users were unable to add or remove a credit card in prod and sandbox environments. Engineering has resolved these issues and is continuing to monitor Sandbox and Prod Environments
- resolved May 21, 2025, 09:30 PM UTC
This incident has been resolved.