Tango Card incident

Giftcard: Amazon - Currencies: USD, Mexico, and Canada are not issuing

Notice Resolved View vendor source →

Tango Card experienced a notice incident on October 20, 2025 affecting RaaS API v2 - Production and Rewards Genius - Production and 1 more component, lasting 4h 44m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 09:45 AM UTC
Resolved
Oct 20, 2025, 02:30 PM UTC
Duration
4h 44m
Detected by Pingoru
Oct 20, 2025, 09:45 AM UTC

Affected components

RaaS API v2 - ProductionRewards Genius - ProductionLanding Page

Update timeline

  1. investigating Oct 20, 2025, 09:45 AM UTC

    We are currently investigating the issue.

  2. monitoring Oct 20, 2025, 10:02 AM UTC

    The issue has been addressed and will continue to monitor.

  3. resolved Oct 20, 2025, 02:30 PM UTC

    It has been resolved.