Tango Card incident

Global choice link exchange rates are in error

Notice Resolved View vendor source →

Tango Card experienced a notice incident on December 3, 2025 affecting Reward Link - Production, lasting 58m. The incident has been resolved; the full update timeline is below.

Started
Dec 03, 2025, 11:15 PM UTC
Resolved
Dec 04, 2025, 12:13 AM UTC
Duration
58m
Detected by Pingoru
Dec 03, 2025, 11:15 PM UTC

Affected components

Reward Link - Production

Update timeline

  1. investigating Dec 03, 2025, 11:15 PM UTC

    We are currently investigating exchange rate issues for Global Choice Links.

  2. identified Dec 03, 2025, 11:24 PM UTC

    The issue has been identified, and a fix is being implemented.

  3. resolved Dec 04, 2025, 12:13 AM UTC

    This incident has been resolved.