Tactiq Outage History

Tactiq is up right now

Tactiq had 3 outages in the last 2 years totaling 106h 7m of downtime — averaging 0.1 incidents per month.

There were 3 Tactiq outages since July 7, 2025 totaling 106h 7m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.tactiq.io

Minor February 25, 2026

Google Meet transcription not starting for some users

Detected by Pingoru
Feb 25, 2026, 10:16 PM UTC
Resolved
Feb 26, 2026, 09:29 PM UTC
Duration
23h 13m
Affected: Tactiq Transcription for Google Meet
Timeline · 3 updates
  1. identified Feb 25, 2026, 10:16 PM UTC

    We’ve identified the root cause of an issue impacting Tactiq transcription in Google Meet. As a result, some customers may experience transcription not starting. A fix is ready and has been submitted to the Chrome Web Store. We’re currently waiting for Chrome Web Store (CWS) approval before it can be rolled out. Workaround: In the meantime, you can enable the Tactiq extension by clicking CC in the Google meet. This helps transcription start. We apologize for the inconvenience and will share further updates as soon as the extension update is approved and available. Tactiq の Google Meet での文字起こしに影響する不具合の根本原因を特定しました。その結果、一部のお客様で文字起こしが開始されない場合があります。 修正はすでに準備できており、Chrome ウェブストアに提出済みです。現在、Chrome ウェブストア(CWS)の承認待ちのため、承認後に順次展開されます。 回避策: 当面の間、会議内で CC をクリックして字幕を有効にしてください。これにより、文字起こしが開始される場合があります。 ご不便をおかけして申し訳ございません。拡張機能の更新が承認され、利用可能になり次第、改めてご案内します。

  2. monitoring Feb 26, 2026, 08:52 AM UTC

    The Chrome Web Store has approved the release with a fix, and your browser will update to the new version shortly. If you want to force-update it, please follow the instructions in this support article: https://help.tactiq.io/en/articles/5337954-how-to-manually-update-the-extension-to-the-latest-version. You need version 4997. The version for Microsoft Edge is still under review by Microsoft, and we expect it to be approved soon as well.

  3. resolved Feb 26, 2026, 09:29 PM UTC

    The fix has been released and the issue is now resolved.

Read the full incident report →

Minor October 16, 2025

Potential issues affecting Google Meet users

Detected by Pingoru
Oct 16, 2025, 12:29 PM UTC
Resolved
Oct 17, 2025, 09:53 PM UTC
Duration
1d 9h
Affected: Tactiq Transcription for Google Meet
Timeline · 6 updates
  1. investigating Oct 16, 2025, 12:29 PM UTC

    We are currently investigating an issue affecting some users of Tactiq in Google Meet. If you are affected, Tactiq may appear in the meeting but not show any transcription.

  2. investigating Oct 16, 2025, 11:38 PM UTC

    We are continuing to investigate the issue. If you encounter it, the most reliable workaround is to reload the page and rejoin the meeting.

  3. identified Oct 17, 2025, 05:03 AM UTC

    The issue has been identified, and a fix was implemented. We're waiting for the Chrome Web Store to approve the new release.

  4. monitoring Oct 17, 2025, 11:40 AM UTC

    The Chrome Web Store has approved the release with a fix, and your browser will update to the new version shortly. If you want to force-update it, please follow the instructions in this support article: https://help.tactiq.io/en/articles/5337954-how-to-manually-update-the-extension-to-the-latest-version. You need version 3.1.4390. We will continue monitoring the situation.

  5. monitoring Oct 17, 2025, 06:25 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Oct 17, 2025, 09:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 7, 2025

Zoom Meetings Not Transcribing For Some Users | Zoom ミーティングでトランスクリプトをセーブできません。

Detected by Pingoru
Jul 07, 2025, 09:46 PM UTC
Resolved
Jul 09, 2025, 11:17 PM UTC
Duration
2d 1h
Affected: Tactiq Transcription for Zoom
Timeline · 4 updates
  1. investigating Jul 07, 2025, 09:46 PM UTC

    Transcripts are not being captured for meetings in Zoom web for some users. We are currently investigating. --- 一部のユーザーにおいて、Zoomウェブクライアントを使用してミーティングのトランスクリプトをセーブできません。現在調査中です。

  2. identified Jul 08, 2025, 01:52 AM UTC

    We have identified the issue and are working on a solution. --- 問題を特定し、解決に取り組んでいます。

  3. monitoring Jul 08, 2025, 02:54 PM UTC

    A fix has been approved at Chrome Web Store and your Tactiq should update automatically. We will continue to monitor the situation.

  4. resolved Jul 09, 2025, 11:17 PM UTC

    The issue has been resolved in the latest extension version. If you are not updated automatically please see this article in our help centre: https://help.tactiq.io/articles/5337954-how-to-manually-update-the-extension-to-the-latest-version --- この問題は最新の拡張機能バージョンで解決されています。自動更新されない場合は、ヘルプセンターのこちらの記事をご覧ください:https://help.tactiq.io/articles/5337954-how-to-manually-update-the-extension-to-the-latest-version

Read the full incident report →