Tactiq experienced a minor incident on October 16, 2025 affecting Tactiq Transcription for Google Meet, lasting 1d 9h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 16, 2025, 12:29 PM UTC
We are currently investigating an issue affecting some users of Tactiq in Google Meet. If you are affected, Tactiq may appear in the meeting but not show any transcription.
- investigating Oct 16, 2025, 11:38 PM UTC
We are continuing to investigate the issue. If you encounter it, the most reliable workaround is to reload the page and rejoin the meeting.
- identified Oct 17, 2025, 05:03 AM UTC
The issue has been identified, and a fix was implemented. We're waiting for the Chrome Web Store to approve the new release.
- monitoring Oct 17, 2025, 11:40 AM UTC
The Chrome Web Store has approved the release with a fix, and your browser will update to the new version shortly. If you want to force-update it, please follow the instructions in this support article: https://help.tactiq.io/en/articles/5337954-how-to-manually-update-the-extension-to-the-latest-version. You need version 3.1.4390. We will continue monitoring the situation.
- monitoring Oct 17, 2025, 06:25 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 17, 2025, 09:53 PM UTC
This incident has been resolved.