Tactiq experienced a major incident on September 21, 2026 affecting Tactiq Transcription for Zoom, lasting 6h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 21, 2026, 09:57 PM UTC
We have identified the issue. Our team is working on a fix.
- monitoring Sep 21, 2026, 11:09 PM UTC
The fix is live in Tactiq extension version 3.1.7035. If you were affected, update your extension to pick up the fix: - Go to chrome://extensions (or edge://extensions on Edge) - Turn on Developer mode, top right - Click Update - Check that Tactiq shows 3.1.7035, then reload any open meeting tabs
- monitoring Sep 21, 2026, 11:09 PM UTC
We are continuing to monitor for any further issues.
- resolved Sep 22, 2026, 04:04 AM UTC
This issue has been resolved. If you were affected, update your extension to pick up the fix: - Go to chrome://extensions (or edge://extensions on Edge) - Turn on Developer mode, top right - Click Update - Check that Tactiq shows 3.1.7035, then reload any open meeting tabs