Tackle.io had 12 outages in the last 2 years totaling 86h 24m of downtime — averaging 0.5 incidents per month.
There were 12 Tackle.io outages since September 12, 2025 totaling 86h 24m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investing an issue affecting GCP offers.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating an issue connecting to Microsoft affecting private offer creation.
We have escalated the Microsoft Partner Center team due to authentication errors calling the Microsoft APIs. If required, use Microsoft Partner Center, until this issue is resolved.
The issue has been resolved and we are monitoring the system closely.
This incident has been resolved.
We are currently investigating this issue.
The issue has been resolved, and we are monitoring the issue.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
Logins are now operational
In Tackle for Salesforce, Microsoft is not showing as an option for private offer creation. We are currently investigating the issue.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
We are actively working to resolve this issue. Currently, a subset of offers are failing to be created.
This incident has been resolved.
We are currently aware of reports indicating customers are experiencing degraded or limited service across some Microsoft platforms and services. Our teams are actively investigating the scope of this interruption.
Tackle functionality for offers and co-sell in the Azure Marketplace and Microsoft Partner Center remains impacted due to an ongoing Azure service interruption. We are actively monitoring the Azure Status page (https:azure.status.microsoft/en-us/status) for developments and will share further updates as soon as we have them.
Tackle functionality for Offers and Co-sell is showing signs of return to reliable operation. Microsoft has indicated that they are expecting a return to full operation in the coming hour.
Azure is now operational. We are seeing successful operations within our systems with the Azure Marketplace.
AWS has implemented a fix and we are monitoring our systems.
We are continuing to experience delays in the creation of private offers within the AWS marketplace. This is a result of the AWS us-east-1 outage reported. AWS has applied mitigations and the recovery process is underway. Tackle is actively tracking the affected offers along with other activities and will update the status as AWS progresses toward recovery.
This incident has been resolved.
We are currently investigating this issue.
Users are unable to submit or accept AWS co-sell opportunities. We have escalated this incident with our partners at AWS Marketplace.
AWS is aware of the issue and aware of the limit. They are working on adjusting this limit. We will provide an update in 30 minutes.
AWS has informed us that a fix has been implemented. We are monitoring our systems to confirm Co-sells are able to be submitted and accepted.
We have confirmed submissions. This incident is now resolved.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating an issue that is preventing users from creating AWS Marketplace offers through our Tackle for Salesforce integration. Offer creation through the main Tackle Platform is unaffected and continues to function normally. We will provide another update as soon as more information is available.
We are continuing to investigate this issue.
We have identified the root cause of the issue preventing AWS Offer creation in Salesforce and are actively working on a resolution. We expect to have this resolved within the next 30 minutes. The workaround of creating offers directly in the Tackle Platform remains available.
This incident has been resolved, and the service has been restored.