Tackle.io Outage History

Tackle.io is up right now

Tackle.io had 14 outages in the last 2 years totaling 137h 30m of downtime — averaging 0.6 incidents per month.

There were 14 Tackle.io outages since July 15, 2025 totaling 137h 30m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.tackle.io

Critical April 28, 2026

Microsoft Connection

Detected by Pingoru
Apr 28, 2026, 03:09 PM UTC
Resolved
Apr 28, 2026, 07:27 PM UTC
Duration
4h 17m
Affected: Offers / Marketplace Creation
Timeline · 4 updates
  1. investigating Apr 28, 2026, 03:09 PM UTC

    We are currently investigating an issue connecting to Microsoft affecting private offer creation.

  2. investigating Apr 28, 2026, 04:00 PM UTC

    We have escalated the Microsoft Partner Center team due to authentication errors calling the Microsoft APIs. If required, use Microsoft Partner Center, until this issue is resolved.

  3. monitoring Apr 28, 2026, 06:22 PM UTC

    The issue has been resolved and we are monitoring the system closely.

  4. resolved Apr 28, 2026, 07:27 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 31, 2026

Unable to update and submit approved AWS co-sell opportunities

Detected by Pingoru
Mar 31, 2026, 09:02 PM UTC
Resolved
Apr 01, 2026, 11:23 AM UTC
Duration
14h 21m
Affected: Co-Sell
Timeline · 3 updates
  1. investigating Mar 31, 2026, 09:02 PM UTC

    We are currently investigating this issue.

  2. monitoring Mar 31, 2026, 09:30 PM UTC

    The issue has been resolved, and we are monitoring the issue.

  3. resolved Apr 01, 2026, 11:23 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical December 11, 2025

Login Failures for Tackle Dashboard

Detected by Pingoru
Dec 11, 2025, 07:07 PM UTC
Resolved
Dec 11, 2025, 07:23 PM UTC
Duration
15m
Affected: Tackle dashboard
Timeline · 3 updates
  1. identified Dec 11, 2025, 07:07 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Dec 11, 2025, 07:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 11, 2025, 07:23 PM UTC

    Logins are now operational

Read the full incident report →

Minor November 17, 2025

Microsoft Offers not available in Tackle for Salesforce for new private offer creation

Detected by Pingoru
Nov 17, 2025, 10:33 PM UTC
Resolved
Nov 18, 2025, 12:23 AM UTC
Duration
1h 50m
Affected: Offers / Marketplace Creation
Timeline · 3 updates
  1. investigating Nov 17, 2025, 10:33 PM UTC

    In Tackle for Salesforce, Microsoft is not showing as an option for private offer creation. We are currently investigating the issue.

  2. identified Nov 17, 2025, 11:23 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Nov 18, 2025, 12:23 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 3, 2025

A subset of offers are failing to be created within GCP

Detected by Pingoru
Nov 03, 2025, 02:26 PM UTC
Resolved
Nov 03, 2025, 03:15 PM UTC
Duration
48m
Affected: Offers / Marketplace Creation
Timeline · 3 updates
  1. identified Nov 03, 2025, 02:26 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Nov 03, 2025, 02:52 PM UTC

    We are actively working to resolve this issue. Currently, a subset of offers are failing to be created.

  3. resolved Nov 03, 2025, 03:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 29, 2025

Azure Marketplace Degradation

Detected by Pingoru
Oct 29, 2025, 04:21 PM UTC
Resolved
Oct 30, 2025, 02:09 PM UTC
Duration
21h 48m
Affected: Offers / Marketplace CreationCo-Sell
Timeline · 4 updates
  1. investigating Oct 29, 2025, 04:21 PM UTC

    We are currently aware of reports indicating customers are experiencing degraded or limited service across some Microsoft platforms and services. Our teams are actively investigating the scope of this interruption.

  2. identified Oct 29, 2025, 06:24 PM UTC

    Tackle functionality for offers and co-sell in the Azure Marketplace and Microsoft Partner Center remains impacted due to an ongoing Azure service interruption. We are actively monitoring the Azure Status page (https:azure.status.microsoft/en-us/status) for developments and will share further updates as soon as we have them.

  3. monitoring Oct 30, 2025, 12:32 AM UTC

    Tackle functionality for Offers and Co-sell is showing signs of return to reliable operation. Microsoft has indicated that they are expecting a return to full operation in the coming hour.

  4. resolved Oct 30, 2025, 02:09 PM UTC

    Azure is now operational. We are seeing successful operations within our systems with the Azure Marketplace.

Read the full incident report →

Minor October 20, 2025

AWS us-east-1 outage

Detected by Pingoru
Oct 20, 2025, 10:25 AM UTC
Resolved
Oct 21, 2025, 04:10 PM UTC
Duration
1d 5h
Affected: Offers / Marketplace Creation
Timeline · 3 updates
  1. monitoring Oct 20, 2025, 10:25 AM UTC

    AWS has implemented a fix and we are monitoring our systems.

  2. monitoring Oct 20, 2025, 08:32 PM UTC

    We are continuing to experience delays in the creation of private offers within the AWS marketplace. This is a result of the AWS us-east-1 outage reported. AWS has applied mitigations and the recovery process is underway. Tackle is actively tracking the affected offers along with other activities and will update the status as AWS progresses toward recovery.

  3. resolved Oct 21, 2025, 04:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 16, 2025

Co-Sell AWS - Users are unable to submit or accept co-sell opportunities

Detected by Pingoru
Oct 16, 2025, 07:09 PM UTC
Resolved
Oct 16, 2025, 09:31 PM UTC
Duration
2h 22m
Affected: Co-Sell
Timeline · 5 updates
  1. investigating Oct 16, 2025, 07:09 PM UTC

    We are currently investigating this issue.

  2. investigating Oct 16, 2025, 07:50 PM UTC

    Users are unable to submit or accept AWS co-sell opportunities. We have escalated this incident with our partners at AWS Marketplace.

  3. identified Oct 16, 2025, 08:55 PM UTC

    AWS is aware of the issue and aware of the limit. They are working on adjusting this limit. We will provide an update in 30 minutes.

  4. monitoring Oct 16, 2025, 09:24 PM UTC

    AWS has informed us that a fix has been implemented. We are monitoring our systems to confirm Co-sells are able to be submitted and accepted.

  5. resolved Oct 16, 2025, 09:31 PM UTC

    We have confirmed submissions. This incident is now resolved.

Read the full incident report →

Critical October 15, 2025

Tackle Authentication Connectivity Issues

Detected by Pingoru
Oct 15, 2025, 10:12 AM UTC
Resolved
Oct 15, 2025, 01:37 PM UTC
Duration
3h 25m
Affected: Tackle dashboard
Timeline · 3 updates
  1. identified Oct 15, 2025, 10:12 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Oct 15, 2025, 10:14 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 15, 2025, 01:37 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 16, 2025

Partial Outage for Private Offers

Detected by Pingoru
Sep 16, 2025, 03:08 PM UTC
Resolved
Sep 16, 2025, 07:44 PM UTC
Duration
4h 35m
Affected: Offers / Marketplace Creation
Timeline · 3 updates
  1. investigating Sep 16, 2025, 03:08 PM UTC

    We are currently investigating this issue

  2. monitoring Sep 16, 2025, 03:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 16, 2025, 07:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 12, 2025

Issue with AWS Offer Creation in Tackle for Salesforce

Detected by Pingoru
Sep 12, 2025, 12:43 AM UTC
Resolved
Sep 12, 2025, 01:36 AM UTC
Duration
53m
Affected: Offers / Marketplace Creation
Timeline · 4 updates
  1. investigating Sep 12, 2025, 12:43 AM UTC

    We are currently investigating an issue that is preventing users from creating AWS Marketplace offers through our Tackle for Salesforce integration. Offer creation through the main Tackle Platform is unaffected and continues to function normally. We will provide another update as soon as more information is available.

  2. investigating Sep 12, 2025, 01:05 AM UTC

    We are continuing to investigate this issue.

  3. identified Sep 12, 2025, 01:09 AM UTC

    We have identified the root cause of the issue preventing AWS Offer creation in Salesforce and are actively working on a resolution. We expect to have this resolved within the next 30 minutes. The workaround of creating offers directly in the Tackle Platform remains available.

  4. resolved Sep 12, 2025, 01:36 AM UTC

    This incident has been resolved, and the service has been restored.

Read the full incident report →

Major August 4, 2025

GCP Private Offers Creation outage

Detected by Pingoru
Aug 04, 2025, 07:46 PM UTC
Resolved
Aug 06, 2025, 12:22 PM UTC
Duration
1d 16h
Affected: Offers / Marketplace Creation
Timeline · 3 updates
  1. identified Aug 04, 2025, 07:46 PM UTC

    We have detected an incident that is causing a failure when creating a GCP Offer. We have identified the root cause and are working on restoring the service.

  2. monitoring Aug 04, 2025, 09:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 06, 2025, 12:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 29, 2025

AWS co-sell opportunities blocked

Detected by Pingoru
Jul 29, 2025, 12:54 PM UTC
Resolved
Jul 29, 2025, 04:33 PM UTC
Duration
3h 39m
Affected: Co-Sell
Timeline · 2 updates
  1. monitoring Jul 29, 2025, 12:54 PM UTC

    We are monitoring an issue with moving opportunities forward in AWS Partner Central.

  2. resolved Jul 29, 2025, 04:33 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 15, 2025

Tackle Prospect Partial Outage

Detected by Pingoru
Jul 15, 2025, 03:53 PM UTC
Resolved
Jul 16, 2025, 12:46 AM UTC
Duration
8h 53m
Affected: Tackle Prospect
Timeline · 3 updates
  1. investigating Jul 15, 2025, 03:53 PM UTC

    We have detected a partial outage of Tackle Prospect. Some customers may be unable to create a new Prospect Score.

  2. monitoring Jul 15, 2025, 04:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 16, 2025, 12:46 AM UTC

    This incident has been resolved.

Read the full incident report →