Tableau Cloud incident

We've taken measures to mitigate the impact. The last recurrence of disruption was at approximately 12:20 UTC and we're continuing to monitor. We're also addressing the underlying problematic hardware

Major Resolved View vendor source →

Tableau Cloud experienced a major incident on August 10, 2026 affecting DB690, lasting 2h 43m. The incident has been resolved; the full update timeline is below.

Started
Aug 10, 2026, 10:59 AM UTC
Resolved
Aug 10, 2026, 01:42 PM UTC
Duration
2h 43m
Detected by Pingoru
Aug 10, 2026, 10:59 AM UTC

Affected components

DB690

Update timeline

  1. identified Aug 10, 2026, 10:59 AM UTC

    Disruption Started: marketingCloudDisruption

  2. monitoring Aug 10, 2026, 12:14 PM UTC

    We identified a likely backend hardware issue, causing intermittent restarts of the database and repeated periods of disruption. We're working to determine a path to resolution and we'll provide an update in 60 minutes or sooner if additional information becomes available.

  3. monitoring Aug 10, 2026, 01:14 PM UTC

    We're continuing to assess the most suitable path to address the intermittent restarts of the database and repeated periods of disruption. We'll provide an update in 60 minutes or sooner if additional information becomes available.

  4. monitoring Aug 10, 2026, 01:27 PM UTC

    We've taken measures to mitigate the impact. The last recurrence of disruption was at approximately 12:20 UTC and we're continuing to monitor. We're also addressing the underlying problematic hardware to ensure complete resolution. We'll provide an update in 60 minutes or sooner if additional information becomes available.