Tableau Cloud incident

The rolling restart has resolved the issue impacting third-party integration tools. We’re continuing to monitor our services for any recurrence while validating a long-term fix.

Minor Resolved View vendor source →

Tableau Cloud experienced a minor incident on July 31, 2026 affecting USA30S and USA660S and 1 more component, lasting 4d 1h. The incident has been resolved; the full update timeline is below.

Started
Jul 31, 2026, 11:21 AM UTC
Resolved
Aug 04, 2026, 12:41 PM UTC
Duration
4d 1h
Detected by Pingoru
Jul 31, 2026, 11:21 AM UTC

Affected components

USA30SUSA660SUSA1138USA412USA680

Update timeline

  1. identified Jul 31, 2026, 11:21 AM UTC

    Degradation Started: featureServiceDisruption

  2. monitoring Jul 31, 2026, 11:38 AM UTC

    We're investigating an issue impacting Snowflake Zero Copy Connectors, where customers may experience Java Database Connection (JDBC) failures. We've identified the issue and are performing a rolling restart of the connector service to restore functionality. We’ll provide an update in 30 minutes or sooner if more information becomes available.

  3. monitoring Jul 31, 2026, 11:58 AM UTC

    The rolling restart has resolved the issue impacting Snowflake Zero Copy Connectors. We’re continuing to monitor the service for any recurrence while validating a long-term fix. We'll provide further updates if customer impact returns or as additional information becomes available.

  4. monitoring Aug 03, 2026, 02:23 AM UTC

    The rolling restart has resolved the issue impacting third-party integration tools. We’re continuing to monitor our services for any recurrence while validating a long-term fix. We'll provide further updates if customer impact returns. We apologize for any inconvenience this issue has caused for customers.