Tableau Cloud incident
A Known Issue article, which includes an available workaround, can be found here: https://help.salesforce.com/s/issue?id=a02g7000006Yoa1AAC. Customers can apply the workaround to continue operations w
Tableau Cloud is currently experiencing a minor incident affecting USA9402 and EU54 and 1 more component, which began 5h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- identified Jul 29, 2026, 08:51 AM UTC
Degradation Started: featurePerfDegradation
- monitoring Jul 29, 2026, 08:51 AM UTC
We’re aware that multiple customers are unable to export reports. When customers with the Report Export Transaction Security Policy enabled attempt to export a report, the system prompts them to complete identity verification. After they complete the verification, the export fails with an error. We've identified the trigger as a recent change and are working on a fix. We'll provide an update in 30 minutes or sooner if additional information becomes available.
- monitoring Jul 29, 2026, 09:50 AM UTC
We’ve identified a recent change as the trigger and are working to develop a fix-forward. An approval is in place for this fix forward. Once approved, the fix will be then tested for its effectiveness and deployed to the impacted instances to restore services. We'll provide an update in 30 minutes or sooner if additional information becomes available.
- monitoring Jul 29, 2026, 10:26 AM UTC
We're currently testing the fix in a test environment to confirm the fix works as expected. Once testing is complete, the fix will be deployed to the impacted instances and is estimated to take several hours. We'll provide the next update upon a significant change or when more information becomes available.
- monitoring Jul 29, 2026, 10:41 AM UTC
A Known Issue article, which includes an available workaround, can be found here: https://help.salesforce.com/s/issue?id=a02g7000006Yoa1AAC. Customers can apply the workaround to continue operations while the fix is being deployed. Note: If you've applied any workaround steps, please ensure they are reverted once the fix has been deployed. We'll provide the next update upon a significant change or when more information becomes available.