Tableau Cloud incident
We're continuing to execute additional measures to restore normal service, including rebalancing authentication service capacity. We'll provide an update in 60 minutes or sooner if additional informat
Tableau Cloud experienced a minor incident on July 15, 2026 affecting ANYPOINTMANAGEMENTCENTER-EU, lasting 4h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 15, 2026, 01:46 PM UTC
Degradation Started: muleSoftPerformanceDegradation
- monitoring Jul 15, 2026, 02:22 PM UTC
We're aware of an issue impacting the MuleSoft EU production environment, causing intermittent errors. Users may experience deployment failures, errors when checking deployment status, and slow or degraded platform services. We're investigating the issue and will provide an update in 60 minutes or sooner if additional information becomes available.
- monitoring Jul 15, 2026, 03:25 PM UTC
We've identified the trigger for this issue and are currently implementing measures to restore normal service. We'll provide an update in 60 minutes or sooner if additional information becomes available.
- monitoring Jul 15, 2026, 04:22 PM UTC
We've completed a configuration change to remove a rate-limit bypass that was contributing to elevated authentication requests. We're continuing to execute additional measures to restore normal service. We'll provide an update in 60 minutes or sooner if additional information becomes available.
- monitoring Jul 15, 2026, 05:23 PM UTC
We're continuing to execute additional measures to restore normal service, including rebalancing authentication service capacity. We'll provide an update in 60 minutes or sooner if additional information becomes available.