Tableau Cloud incident
Upon further investigation, we've determined that the start time of impact is different than initially understood. We've revised the start time of the Trust post to more accurately reflect the time cu
Tableau Cloud experienced a minor incident on October 13, 2026 affecting JPN138, lasting 37m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 13, 2026, 08:05 AM UTC
Degradation Started: featureServiceDisruption
- monitoring Oct 13, 2026, 08:12 AM UTC
We're aware of an issue impacting Data 360 data share. As a result, customers can't access shared data through external data warehouse integrations, and requests from connectors are failing. Older versions of connectors aren't impacted. We've started rolling back a recent change to restore access, and we're monitoring progress. We'll provide an update in 30 minutes or sooner if additional information becomes available.
- monitoring Oct 13, 2026, 08:18 AM UTC
Upon further investigation, we've determined that the start time of impact is different than initially understood. We've revised the start time of the Trust post to more accurately reflect the time customers may have begun to experience impact. We apologize for any confusion caused by this.