Following a thorough investigation, we have determined that the scope of impact is narrower than initially thought. This post has been updated to reflect only the regions impacted.

Update timeline

1. identified Apr 27, 2026, 12:18 PM UTC

   Degradation Started: muleSoftFeatureDegradation

2. monitoring Apr 27, 2026, 12:56 PM UTC

   Customers using Runtime Manager may be unable to load the Applications list in the Runtime Manager UI, or receive errors when calling the Applications Application Programming Interface (API) directly (/armui/api/v2/applications). Users can't view or manage deployed applications. Refreshing the page may reload the Applications list successfully; the UI auto-refresh may also surface data. Other Runtime Manager functions aren't affected. We're actively working on resolving the issue. We'll provide an update when additional information becomes available.

3. monitoring Apr 27, 2026, 01:25 PM UTC

   Following a thorough investigation, we have determined that the scope of impact is narrower than initially thought. This post has been updated to reflect only the regions impacted. We apologize if this caused any inconvenience.