Tableau Cloud incident
At 06:14 UTC on June 12, 2026, a feature degradation began impacting Object Store v2. As a result, customers are unable to store or retrieve keys that contain special characters.
Tableau Cloud experienced a minor incident on June 13, 2026 affecting OBJECTSTOREV2-CA and OBJECTSTOREV2-US, lasting 45m. The incident has been resolved; the full update timeline is below.
Affected components
OBJECTSTOREV2-CAOBJECTSTOREV2-US
Update timeline
- identified Jun 13, 2026, 11:52 AM UTC
Degradation Started: muleSoftFeatureDegradation
- monitoring Jun 13, 2026, 12:01 PM UTC
At 06:14 UTC on June 12, 2026, a feature degradation began impacting Object Store v2. As a result, customers are unable to store or retrieve keys that contain special characters. We have identified the technical trigger and a fix has been prepared. We are in the process of deploying it to all affected regions. There is no workaround available at this time. We will provide an update in 30 minutes or sooner if additional information becomes available.