SysAid incident
Performance degradation detected on INST67US and INST06US.
SysAid experienced a minor incident on November 18, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Nov 18, 2025, 08:59 PM UTC
Type: Incident Duration: 56 minutes Nov 18, 20:59:24 GMT+0 - Investigating - We are currently investigating this incident. Nov 18, 21:22:52 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Nov 18, 21:55:02 GMT+0 - Resolved - This issue has been confirmed as resolved. Feel free to contact our [Customer Care Team](https://helpdesk.sysaid.com/servicePortal) directly if you have any questions. Sincerely, The SysAid Team