SysAid experienced a minor incident on January 22, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jan 22, 2026, 12:50 PM UTC
Type: Incident Duration: 44 minutes Affected Components: INST15EU, INST04US, INST16EU, INST05US Jan 22, 12:50:25 GMT+0 - Investigating - Our team is currently investigating a service disruption / performance degradation. We’re working to identify the root cause of this issue as soon as possible. You can visit the following page for ongoing updates: [SysAid’s Cloud Status Page](https://www.sysaid.com/support/cloud-status) Feel free to contact our [Customer Care Team](https://helpdesk.sysaid.com/servicePortal) directly if you have any questions. Sincerely, The SysAid Team Jan 22, 13:34:14 GMT+0 - Resolved - This incident has been resolved.