SysAid incident
Service disruptions / Performance degradation - Email Integration
Update timeline
- resolved Feb 16, 2026, 11:58 AM UTC
Type: Incident Duration: 36 minutes Affected Components: INST15EU, INST04US, INST80CA, INST08US, INST16EU, INST05US, INST06US, INST67US, INST21EU, INST19EU, INST13AU, INST73US, INST74US, INST09US, INST64US, INST03US, INST17EU, INST07US, INST72US, INST18EU Feb 16, 11:58:25 GMT+0 - Identified - Our team has identified a service disruption / performance degradation regarding Email integration, we are currently investigating and will update accordingly. You can visit the following page for ongoing updates: [SysAid’s Cloud Status Page](https://www.sysaid.com/support/cloud-status) Feel free to contact our [Customer Care Team](https://helpdesk.sysaid.com/servicePortal) directly if you have any questions. Sincerely, The SysAid Team Feb 16, 12:34:48 GMT+0 - Resolved - This issue has been confirmed as resolved. Feel free to contact our [Customer Care Team](https://helpdesk.sysaid.com/servicePortal) directly if you have any questions. Sincerely, The SysAid Team
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