Sync incident

Delayed email delivery

Minor Resolved View vendor source →

Sync experienced a minor incident on December 11, 2020 affecting Control Panel and Events, lasting 54m. The incident has been resolved; the full update timeline is below.

Started
Dec 11, 2020, 05:53 PM UTC
Resolved
Dec 11, 2020, 06:47 PM UTC
Duration
54m
Detected by Pingoru
Dec 11, 2020, 05:53 PM UTC

Affected components

Control PanelEvents

Update timeline

  1. identified Dec 11, 2020, 05:53 PM UTC

    Our engineers are currently investigating delayed email delivery, impacting 2FA.

  2. monitoring Dec 11, 2020, 06:13 PM UTC

    We've identified the issue and are working towards a resolution. Delays in email delivery are improving.

  3. resolved Dec 11, 2020, 06:47 PM UTC

    This incident has been resolved.