Sync incident

Emergency Upstream Maintenance

Minor Resolved View vendor source →

Sync experienced a minor incident on May 5, 2026 affecting Windows Desktop and Links and 1 more component, lasting 3h 56m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2026, 05:14 PM UTC
Resolved
May 05, 2026, 09:10 PM UTC
Duration
3h 56m
Detected by Pingoru
May 05, 2026, 05:14 PM UTC

Affected components

Windows DesktopLinksControl PanelAndroid Mobile ClientAdmin tools (Pro Teams)EventsMac DesktopShared FoldersiOS Mobile Client

Update timeline

  1. monitoring May 05, 2026, 05:14 PM UTC

    One of our upstream providers will be performing emergency maintenance to address a network degradation impacting a subset of our users. Affected users may experience intermittent connection issues n this period. We will continue to monitor and provide updates.

  2. resolved May 05, 2026, 09:10 PM UTC

    This incident has been resolved.