Sync incident

Elevated errors

Major Resolved View vendor source →

Sync experienced a major incident on August 27, 2021 affecting Windows Desktop and Links and 1 more component, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Aug 27, 2021, 06:33 PM UTC
Resolved
Aug 27, 2021, 07:20 PM UTC
Duration
46m
Detected by Pingoru
Aug 27, 2021, 06:33 PM UTC

Affected components

Windows DesktopLinksControl PanelAndroid Mobile ClientEventsShared Folders

Update timeline

  1. investigating Aug 27, 2021, 06:33 PM UTC

    We are currently investigating the issue.

  2. investigating Aug 27, 2021, 06:35 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Aug 27, 2021, 07:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Aug 27, 2021, 07:15 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Aug 27, 2021, 07:20 PM UTC

    This incident has been resolved.