Sync incident

Users experiencing difficulties logging into Sync.com Web Panel

Minor Resolved View vendor source →

Sync experienced a minor incident on November 25, 2021 affecting Control Panel, lasting 5h 33m. The incident has been resolved; the full update timeline is below.

Started
Nov 25, 2021, 05:54 PM UTC
Resolved
Nov 25, 2021, 11:27 PM UTC
Duration
5h 33m
Detected by Pingoru
Nov 25, 2021, 05:54 PM UTC

Affected components

Control Panel

Update timeline

  1. investigating Nov 25, 2021, 05:54 PM UTC

    Our network engineers have identified an issue and are currently investigating.

  2. monitoring Nov 25, 2021, 05:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 25, 2021, 11:27 PM UTC

    This incident has been resolved.