Sync incident

Some users may experience degraded performance when uploading and downloading via the Web Panel

Major Resolved View vendor source →

Sync experienced a major incident on May 31, 2022 affecting Control Panel, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
May 31, 2022, 07:18 PM UTC
Resolved
May 31, 2022, 08:08 PM UTC
Duration
49m
Detected by Pingoru
May 31, 2022, 07:18 PM UTC

Affected components

Control Panel

Update timeline

  1. investigating May 31, 2022, 07:18 PM UTC

    We are currently investigating this issue.

  2. investigating May 31, 2022, 07:28 PM UTC

    We are continuing to investigate this issue.

  3. identified May 31, 2022, 07:30 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring May 31, 2022, 08:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved May 31, 2022, 08:08 PM UTC

    This incident has been resolved.