Sync incident

Some users may experience degraded performance when uploading and downloading

Minor Resolved View vendor source →

Sync experienced a minor incident on December 6, 2022 affecting Control Panel and Android Mobile Client, lasting 1d 4h. The incident has been resolved; the full update timeline is below.

Started
Dec 06, 2022, 03:35 PM UTC
Resolved
Dec 07, 2022, 07:42 PM UTC
Duration
1d 4h
Detected by Pingoru
Dec 06, 2022, 03:35 PM UTC

Affected components

Control PanelAndroid Mobile Client

Update timeline

  1. investigating Dec 06, 2022, 03:35 PM UTC

    We are currently investigating this issue.

  2. investigating Dec 06, 2022, 04:33 PM UTC

    We are continuing to investigate this issue.

  3. investigating Dec 06, 2022, 04:34 PM UTC

    We are continuing to investigate this issue.

  4. identified Dec 06, 2022, 08:27 PM UTC

    The issue has been identified and a fix is being implemented.

  5. investigating Dec 07, 2022, 03:27 PM UTC

    We are currently investigating this issue.

  6. resolved Dec 07, 2022, 07:42 PM UTC

    This incident has been closed