Sync incident

Elevated Errors

Major Resolved View vendor source →

Sync experienced a major incident on March 16, 2023 affecting Windows Desktop and Links and 1 more component, lasting 5h 17m. The incident has been resolved; the full update timeline is below.

Started
Mar 16, 2023, 01:34 PM UTC
Resolved
Mar 16, 2023, 06:52 PM UTC
Duration
5h 17m
Detected by Pingoru
Mar 16, 2023, 01:34 PM UTC

Affected components

Windows DesktopLinksControl PanelAndroid Mobile ClientShared Folders

Update timeline

  1. investigating Mar 16, 2023, 01:34 PM UTC

    We are currently investigating the issues users are reporting concerning file uploads as well as share and link creation and management

  2. monitoring Mar 16, 2023, 01:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 16, 2023, 06:52 PM UTC

    This incident has been resolved.