Sync incident

Some users may experience degraded performance when accessing Sync

Minor Resolved View vendor source →

Sync experienced a minor incident on July 19, 2023 affecting Links and Public Website (sync.com) and 1 more component, lasting 7h 46m. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2023, 06:39 PM UTC
Resolved
Jul 20, 2023, 02:25 AM UTC
Duration
7h 46m
Detected by Pingoru
Jul 19, 2023, 06:39 PM UTC

Affected components

LinksPublic Website (sync.com)Control PanelEventsShared Folders

Update timeline

  1. investigating Jul 19, 2023, 06:39 PM UTC

    We are currently investigating the error messages users are reporting while accessing Sync.

  2. resolved Jul 20, 2023, 02:25 AM UTC

    This incident has been resolved.