Sync incident

Some users may experience issues with uploads, downloads, and file transfers

Minor Resolved View vendor source →

Sync experienced a minor incident on September 19, 2023 affecting Windows Desktop and Control Panel and 1 more component, lasting 2h 1m. The incident has been resolved; the full update timeline is below.

Started
Sep 19, 2023, 06:17 PM UTC
Resolved
Sep 19, 2023, 08:19 PM UTC
Duration
2h 1m
Detected by Pingoru
Sep 19, 2023, 06:17 PM UTC

Affected components

Windows DesktopControl PanelAndroid Mobile Client

Update timeline

  1. investigating Sep 19, 2023, 06:17 PM UTC

    We are currently investigating this issue.

  2. monitoring Sep 19, 2023, 07:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 19, 2023, 08:19 PM UTC

    This incident has been resolved.