Sync incident

Elevated Errors

Notice Resolved View vendor source →

Sync experienced a notice incident on February 13, 2024 affecting Windows Desktop and Links and 1 more component, lasting 1h 20m. The incident has been resolved; the full update timeline is below.

Started
Feb 13, 2024, 02:36 PM UTC
Resolved
Feb 13, 2024, 03:57 PM UTC
Duration
1h 20m
Detected by Pingoru
Feb 13, 2024, 02:36 PM UTC

Affected components

Windows DesktopLinksControl PanelAndroid Mobile ClientEventsShared Folders

Update timeline

  1. investigating Feb 13, 2024, 02:36 PM UTC

    We are currently investigating the issues users are reporting concerning file uploads as well as share and link creation and management

  2. identified Feb 13, 2024, 02:49 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 13, 2024, 02:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 13, 2024, 03:57 PM UTC

    This incident has been resolved.