Sync incident

Elevated API Errors

Notice Resolved View vendor source →

Sync experienced a notice incident on July 3, 2026 affecting Windows Desktop and Links and 1 more component, lasting 12h 9m. The incident has been resolved; the full update timeline is below.

Started
Jul 03, 2026, 04:15 AM UTC
Resolved
Jul 03, 2026, 04:25 PM UTC
Duration
12h 9m
Detected by Pingoru
Jul 03, 2026, 04:15 AM UTC

Affected components

Windows DesktopLinksControl PanelAndroid Mobile ClientAdmin tools (Pro Teams)EventsMac DesktopShared FoldersiOS Mobile Client

Update timeline

  1. investigating Jul 03, 2026, 04:15 AM UTC

    We're experiencing an elevated level of API errors and are currently looking into the issue. This is impacting upload and download

  2. monitoring Jul 03, 2026, 04:51 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 03, 2026, 04:25 PM UTC

    This incident has been resolved.