Sympa HR incident

Degraded performance

Minor Resolved View vendor source →

Sympa HR experienced a minor incident on July 30, 2024 affecting System availability and Authentication, lasting 2h 28m. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2024, 12:45 PM UTC
Resolved
Jul 30, 2024, 03:14 PM UTC
Duration
2h 28m
Detected by Pingoru
Jul 30, 2024, 12:45 PM UTC

Affected components

System availabilityAuthentication

Update timeline

  1. investigating Jul 30, 2024, 12:45 PM UTC

    Sympa is currently seeing decreased performance, causing slowness. We are investigating this issue.

  2. identified Jul 30, 2024, 12:59 PM UTC

    Azure Europe is currently facing network issues. We are continuing to investigate while Microsoft is working on a fix.

  3. monitoring Jul 30, 2024, 02:38 PM UTC

    Issue in Azure continues but Sympa is now operational. We will continue to monitor how situation in Azure develops.

  4. resolved Jul 30, 2024, 03:14 PM UTC

    Azure has implemented fixing changes and failovers to recover service availability. Sympa continues to be operational.