Sympa HR incident

Problems with Production deployment

Critical Resolved View vendor source →

Sympa HR experienced a critical incident on May 8, 2025 affecting System availability, lasting 1d 12h. The incident has been resolved; the full update timeline is below.

Started
May 08, 2025, 06:34 PM UTC
Resolved
May 10, 2025, 06:52 AM UTC
Duration
1d 12h
Detected by Pingoru
May 08, 2025, 06:34 PM UTC

Affected components

System availability

Update timeline

  1. investigating May 08, 2025, 06:34 PM UTC

    There is currently an issue with the latest update where users aren't able to access Sympa. We are investigating the issue.

  2. monitoring May 08, 2025, 06:43 PM UTC

    An issue was found and fixed. We are monitoring the situation.

  3. resolved May 10, 2025, 06:52 AM UTC

    This incident has been resolved.