Sympa HR incident

We've noticed slowness in the system and our team is investigating what's causing it.

Minor Resolved View vendor source →

Sympa HR experienced a minor incident on June 19, 2025 affecting System availability, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Jun 19, 2025, 10:43 AM UTC
Resolved
Jun 19, 2025, 11:35 AM UTC
Duration
52m
Detected by Pingoru
Jun 19, 2025, 10:43 AM UTC

Affected components

System availability

Update timeline

  1. investigating Jun 19, 2025, 10:43 AM UTC

    Even the system is mostly behaving normal, we've seen unexpected slowness especially in save operations within Sympa.

  2. monitoring Jun 19, 2025, 11:08 AM UTC

    After taken actions we can now see the database is starting to working normally. Our team is still monitoring the situation actively.

  3. resolved Jun 19, 2025, 11:35 AM UTC

    The issue is now solved.