Switcher Outage History

Switcher is up right now

Switcher had 2 outages in the last 2 years totaling 46h 35m of downtime — averaging 0.1 incidents per month.

There were 2 Switcher outages since November 18, 2025 totaling 46h 35m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.switcherstudio.com

Major May 20, 2026

#100 Error When Attempting to Stream to Facebook

Detected by Pingoru
May 20, 2026, 12:07 AM UTC
Resolved
May 21, 2026, 06:49 PM UTC
Duration
1d 18h
Affected: Facebook Live Integration
Timeline · 4 updates
  1. identified May 20, 2026, 12:07 AM UTC

    There have been several reports from users that they are unable to livestream to Facebook using the direct integration with the Switcher app. We have been able to reproduce this issue internally. A temporary workaround is to use Custom RTMP when streaming to your Facebook page. Here is a Help Center article on how to stream to Facebook using Custom RTMP: https://support.switcherstudio.com/article/365-streaming-to-facebook-using-custom-rtmp

  2. identified May 20, 2026, 12:08 AM UTC

    We are continuing to monitor this issue.

  3. monitoring May 21, 2026, 03:59 PM UTC

    The issue has been resolved when creating livestreams through the Switcher app. The issue is still present when creating streams using the Switcher Dashboard.

  4. resolved May 21, 2026, 06:49 PM UTC

    The incident has been resolved

Read the full incident report →

Major November 18, 2025

Switcher website, Dashboard, Catalog, Collections, and Remote Guest services down

Detected by Pingoru
Nov 18, 2025, 02:53 PM UTC
Resolved
Nov 18, 2025, 06:46 PM UTC
Duration
3h 53m
Affected: Switcher APISwitcher Studio AppSwitcher WebsiteSwitcher DashboardSwitcher Player
Timeline · 3 updates
  1. identified Nov 18, 2025, 02:53 PM UTC

    CloudFlare, Switcher's service provider for Website, Dashboard, Catalog, Collections, and Remote Guest services, is currently experiencing a widespread outage. This outage is affecting users' ability to sign into the Switcher Dashboard, use the Remote Guest feature in the Switcher app, and livestream to Collections and Catalogs. Collection and Catalog embeds on customer websites are not working.

  2. monitoring Nov 18, 2025, 04:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 18, 2025, 06:46 PM UTC

    This incident has been resolved.

Read the full incident report →