Switcher incident
#100 Error When Attempting to Stream to Facebook
Switcher experienced a major incident on May 20, 2026 affecting Facebook Live Integration, lasting 1d 18h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified May 20, 2026, 12:07 AM UTC
There have been several reports from users that they are unable to livestream to Facebook using the direct integration with the Switcher app. We have been able to reproduce this issue internally. A temporary workaround is to use Custom RTMP when streaming to your Facebook page. Here is a Help Center article on how to stream to Facebook using Custom RTMP: https://support.switcherstudio.com/article/365-streaming-to-facebook-using-custom-rtmp
- identified May 20, 2026, 12:08 AM UTC
We are continuing to monitor this issue.
- monitoring May 21, 2026, 03:59 PM UTC
The issue has been resolved when creating livestreams through the Switcher app. The issue is still present when creating streams using the Switcher Dashboard.
- resolved May 21, 2026, 06:49 PM UTC
The incident has been resolved