SurveyMonkey experienced a minor incident on March 25, 2026 affecting SurveyMonkey, lasting 1h 23m. The incident has been resolved; the full update timeline is below.
Affected components
SurveyMonkey
Update timeline
- identified Mar 25, 2026, 03:17 PM UTC
A small number of customers may be seeing 500 errors when using SurveyMonkey. In most cases, these errors are cleared after refreshing the browser. Our team is aware of this issue and we are currently working on a solution.
- resolved Mar 25, 2026, 03:31 PM UTC
This issue is now resolved.