Surfe had 7 outages in the last 2 years totaling 28h 15m of downtime — averaging 0.3 incidents per month.
There were 7 Surfe outages since October 6, 2025 totaling 28h 15m of downtime. Each is summarised below — incident details, duration, and resolution information.
Our enrichment features were degraded during this period; our engineers are investigating.
Our engineers identified the root cause and pushed a fix. Services are back to normal.
API went down.
API recovered.
Application and Extension went down.
Application and Extension recovered.
API recovered.
We are currently experiencing issues with the enrichment feature that may cause slower processing times than usual. In some cases, enrichment requests may take significantly longer to complete or may not return results at all. Our team is actively investigating the root cause and working to restore normal performance as quickly as possible. We will provide updates as more information becomes available.
We experienced issues with our underlying enrichment infrastructure that resulted in longer enrichment times than usual. The issue has been resolved and enrichment is operating normally.
Application and Extension went down.
Application and Extension recovered.
We are currently experiencing issues with the enrichment feature that may cause slower processing times than usual. In some cases, enrichment requests may take significantly longer to complete or may not return results at all. Our team is actively investigating the root cause and working to restore normal performance as quickly as possible. We will provide updates as more information becomes available.
The issue has been resolved, and all services are now operating normally. We are continuing to monitor the system to ensure stability.
While Surfe is working some of the functionalities might be impacted.
CloudFlare is no longer down