Surfe incident

Intermittent delays and inc...

Minor Resolved View vendor source →
Started
Apr 15, 2026, 08:50 PM UTC
Resolved
Apr 16, 2026, 01:30 PM UTC
Duration
16h 40m
Detected by Pingoru
Apr 15, 2026, 08:50 PM UTC

Affected components

Surfe Servers (Application and Extension)Surfe Servers (API)

Update timeline

  1. investigating Apr 15, 2026, 08:50 PM UTC

    We are currently experiencing issues with the enrichment feature that may cause slower processing times than usual. In some cases, enrichment requests may take significantly longer to complete or may not return results at all. Our team is actively investigating the root cause and working to restore normal performance as quickly as possible. We will provide updates as more information becomes available.

  2. resolved Apr 16, 2026, 01:30 PM UTC

    The issue has been resolved, and all services are now operating normally. We are continuing to monitor the system to ensure stability.

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