Surfe experienced a minor incident on May 14, 2026 affecting Surfe Servers (Application and Extension) and Surfe Servers (API), lasting 40m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 14, 2026, 11:40 AM UTC
We are currently experiencing issues with the enrichment feature that may cause slower processing times than usual. In some cases, enrichment requests may take significantly longer to complete or may not return results at all. Our team is actively investigating the root cause and working to restore normal performance as quickly as possible. We will provide updates as more information becomes available.
- resolved May 14, 2026, 12:20 PM UTC
We experienced issues with our underlying enrichment infrastructure that resulted in longer enrichment times than usual. The issue has been resolved and enrichment is operating normally.