SurePoint Practice Pro experienced a notice incident on June 23, 2023, lasting 1h 6m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jun 23, 2023, 05:56 PM UTC
Our third party provider, Heroku, is currently experiencing API issues. We are investigating the problem and monitoring Heroku for resolutions.
- identified Jun 23, 2023, 06:21 PM UTC
Heroku is performing unscheduled maintenance which is affecting write access to the database. We will continue to monitor Heroku for more updates.
- monitoring Jun 23, 2023, 06:36 PM UTC
You can stay informed with Heroku's incident report here: https://status.heroku.com/incidents/2561.
- resolved Jun 23, 2023, 07:02 PM UTC
Heroku reported their incident has been resolved.