SurePoint Practice Pro incident

Latency/Slowness

Minor Resolved View vendor source →

SurePoint Practice Pro experienced a minor incident on August 24, 2026 affecting SurePoint Practice Pro API, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Aug 24, 2026, 02:08 PM UTC
Resolved
Aug 24, 2026, 03:01 PM UTC
Duration
52m
Detected by Pingoru
Aug 24, 2026, 02:08 PM UTC

Affected components

SurePoint Practice Pro API

Update timeline

  1. investigating Aug 24, 2026, 02:08 PM UTC

    We're investigating reports of slowness and errors.

  2. monitoring Aug 24, 2026, 02:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 24, 2026, 03:01 PM UTC

    This incident has been resolved.