Supra Systems experienced a major incident on July 14, 2023 affecting Website and Mobile App and 1 more component, lasting 8h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 14, 2023, 03:04 PM UTC
Dear Valued Customer, We are aware of a newly-reported issue that may adversely affect user experience with notifications sent from the BrokerBay Platform. We are investigating and will follow up with more details as they become available. If you have any questions, please contact us at [email protected] Thank you for your patience, BrokerBay Support Team
- resolved Jul 14, 2023, 11:37 PM UTC
Dear BrokerBay User, We would like to provide you with an update regarding the earlier issue affecting the user experience with notifications sent from the BrokerBay Platform. The issue has been resolved, with notifications now flowing as expected via email and SMS. We apologize for any inconvenience this has caused you or your members. Please reach out to us at [email protected] with any questions. Thank you, The BrokerBay Team