Supra Systems incident

Update on BrokerBay Mobile App Stability

Supra Systems experienced a notice incident on September 26, 2023 affecting Mobile App, lasting 63d 5h. The incident has been resolved; the full update timeline is below.

Started: Sep 26, 2023, 03:10 PM UTC
Resolved: Nov 28, 2023, 08:51 PM UTC
Duration: 63d 5h
Detected by Pingoru: Sep 26, 2023, 03:10 PM UTC

Affected components

Mobile App

Update timeline

monitoring Sep 26, 2023, 03:10 PM UTC

Dear BrokerBay User, While we’re always committed to enhancing features and releasing corrections, Monday’s mobile update specifically addresses the persistent spinning wheel issue. After downloading yesterday’s update, should you encounter an error on the BrokerBay Mobile App, a new mechanism will kick in, which will result in the app logging you out. A simple re-login using your existing BrokerBay credentials will get you back up and running, with the app functioning smoothly. Please reach out to us at [email protected] with any questions. Thank you for your patience, The BrokerBay Team
resolved Nov 28, 2023, 08:51 PM UTC

This incident has been resolved.